imploy vs Vertex360.

imploy and Vertex360 offer rigorous NDIS, HCP, and worker management features, but which software will best meet your business needs?

Comparing both care management softwares

Finding the right NDIS software can feel overwhelming. You need a system that simplifies admin, ensures compliance, and helps your team focus on what matters, delivering exceptional care.

That’s where Imploy and Vertex360 come in. While both offer NDIS-focused features, their approach, flexibility, and pricing are vastly different.

What is Vertex360

Vertex360 is an NDIS software platform designed to help providers manage key aspects of their operations, including case management, rostering, invoicing, and compliance tracking. It offers a structured approach and covers many core functions, making it a viable option for providers looking to streamline basic workflows.

However, Vertex360 comes with notable limitations. It lacks built-in payroll and pay-run capabilities, requiring users to integrate third-party solutions for financial management. Workforce management tools, particularly for rostering and scheduling, are limited and may not meet the needs of growing teams. The platform’s reliance on external integrations can lead to added complexity and manual workarounds.

What is imploy

imploy is a comprehensive care management platform built to serve a wide range of care sectors, including home care providers, NDIS providers, community nursing teams, support coordinators, allied health professionals, and self-managed participants. It offers a unified solution to manage care delivery, workforce coordination, and business operations.

The platform includes advanced rostering tools, integrated payroll and accounting systems, and a built-in sales CRM to streamline client and staff engagement. Additional features include a dedicated suppliers portal, a staff mobile app for shift access and availability management, and secure document management for compliance and audit readiness. Imploy is designed to enhance operational efficiency while supporting person-centred care delivery.

What's the Difference?

Activity Timeline
Vertex360
imploy
Care Management
Origin
Australia
Australia
Price Per User
Up to $50 /month
Up to $19 /month
Care Management
NDIS Only
Advanced
Rostering
Basic
Advanced
Client & Family App
Yes
Progress Notes & Documentation
Basic
Securely organised and stored
Staff Mobile App
Staff & Admin
Comprehensive app with more features
Business & Operations
Limited
Comprehensive
PRODA Integration
Built-in
Single Touch Payroll
Built-in
Shift Pool
Built-in
Sales CRM
Built-in
Suppliers Portal
Built-in

imploy vs Vertex360.
Which is best?

When comparing imploy and Vertex360, imploy clearly stands out as the more complete and cost-effective solution for care providers.

Firstly, imploy offers everything in one place—no need for external software. Vertex360 often requires third-party integrations for essential functions like payroll, reporting, and vendor management. This not only increases complexity but also adds hidden costs. With imploy, all core features are built-in, offering a smoother and more unified workflow.

Secondly, imploy is a true end-to-end platform. While Vertex360 provides basic case management, it lacks a cohesive workforce management system. imploy fills that gap by combining advanced rostering, payroll processing, and compliance tracking into a single platform, reducing the need to juggle multiple tools.Finally, imploy delivers more value at a lower cost. Vertex360 starts at $25 per user and can become expensive once you factor in the cost of external integrations.

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What our customers say about imploy

Here’s how imploy is helping teams across Australia improve operations, boost productivity, and stay compliant with less effort.

“imploy has changed the way our team works together"

Before imploy, managing multiple locations and client's was a challenge. Now, we’ve streamlined managment and boosted our delivery of care by 41%.

Sophie Williams - Operations Manager & Coordinated Care

"A game changer for our operations."

Since switching to imploy, our admin load has dropped dramatically. Rostering is now simple, invoicing happens automatically, and our support workers love the mobile app.

Giovanni Ricci - CEO & Care Foundation

Frequently Asked Questions

Got questions? These FAQs are here to give you quick and easy answers about how our platform makes client management a breeze

What should I look for in an aged care software?

Look for software that is easy to use, offers flexibility, and integrates essential features like rostering, compliance tracking, client management, and invoicing. Imploy combines all these features, helping you manage care efficiently in one platform.

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Can staff view their schedules and access client details on the move?

Yes, with imploy's dedicated app, staff can access their schedules, view client details, and make updates in real time from anywhere.

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Can staff use the imploy app to add notes, mileage, and expenses?

Absolutely! imploy allows staff to log notes, track mileage, and submit expenses directly through the app, ensuring everything is recorded accurately and conveniently.

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Can imploy be used to schedule group shifts?

Yes, imploy supports group shift scheduling, making it simple to manage multiple staff assignments for group activities or shared services.

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Does imploy allow clients or their family to view schedules and notes from their care workers?

Yes, imploy provides client and family access through a secure portal, enabling them to view care schedules, notes, and updates from their care workers.

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Does imploy have its own accounting service?

Yes, imploy comes with an in-built accounting service that handles payroll, invoicing, and financial reporting, eliminating the need for third-party software.

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